Utilization Growth

Case study

Industry

Calibration

Service provided by the Vendor

Calibration  Laboratory

Laboratory / Vendor

  • Over  the past three years, the laboratory has implemented several developments,  leading to an increase in its competency figures.    
  • The number of its customers and orders has either not increased or has  only minimally grown.

Laboratory’s Challenge

  • Increase  the utilization of the laboratory in terms of both human resources and  equipment.  
  • Increase the number of customers and orders.

Laboratory Benefit

  • After  joining the KÖR network, the laboratory's indirect customer base increased by  15%.  
  • As the new customers represent large-volume orders, revenue growth  exceeded 25%.  
  • Due to the increased workload, utilization now exceeds 80%.  
  • The laboratory’s efficiency has significantly improved thanks to the LABS  platform.  
  • It became possible for the laboratory to participate in large projects  and tenders in collaboration with other laboratories, which was previously  not feasible due to its size.